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1. What will you need to understand and measure for an effective reengineering project? (Points : 1)

a) Cost and risk

b) Performance of existing processes for a baseline

c) Strategic analysis and workflow

d) Inputs and outputs

2. Enabling organizations to make continual improvements to many business processes and to use processes as the fundamental building blocks of corporate information systems is the goal of (Points : 1)

a) BPM.

b) BPR.

c) reengineering.

d) workflow management.

3. The _____ is directly responsible for the individual systems project. (Points : 1)

a) project management group

b) project team

c) IS steering committee

d) corporate strategic planning committee

4. Which process develops a detailed description of the functions that a new information system must perform? (Points : 1)

a) Feasibility study

b) Requirements analysis

c) Systems design

d) Test plan development

5. The entire system-building effort is driven by (Points : 1)

a) organizational change.

b) feasibility studies.

c) the information value change.

d) user information requirements.

6. Systems design (Points : 1)

a) describes what a system should do to meet information requirements.

b) shows how the new system will fulfill the information requirements.

c) always tries to increase precision.

d) includes the testing phases.

7. Transferring transaction data from a legacy system to the new system would be defined by which category of system design specifications? (Points : 1)

a) Input

b) Database

c) Manual procedures

d) Conversion

8. What is the primary driving factor in firms to select domestic outsourcing firms to build system solutions? (Points : 1)

a) To take advantage of technical skills the firm does not have

b) To save labor costs

c) To avoid change management issues

d) All of the above

9. The four kinds of structural organizational change enabled by IT, in order from least to most risky, are (Points : 1)

a) rationalization, automation, reengineering, and redesigning.

b) rationalization, automation, reengineering, and paradigm shift.

c) automation, rationalization, reengineering, and paradigm shift.

d) automation, redesigning, restructuring, and paradigm shift.

10. Traditional software development methodologies often fail because (Points : 1)

a) insufficient funds are allocated.

b) users are not an integral part of the development process.

c) not enough planning is done.

d) the IT staff does not have the necessary skills.

11. You have been hired by a pharmaceutical company to evaluate its inventory of systems and IT projects. Which types of projects would be best avoided? (Points : 1)

a) Any high-risk projects

b) Any low-benefit projects

c) All high-risk, low benefit projects

d) None; any project might be beneficial

12. To best evaluate, from a financial standpoint, an IT investment whose benefits cannot be firmly established in advance, you would use (Points : 1)

a) capital budgeting.

b) the real option pricing model.

c) the scoring model.

d) net present value.

13. What do many companies overlook when making information system investment decisions? (Points : 1)

a) Benefits from the new system

b) Organizational disruption costs

c) Social and organizational dimensions

d) All of the above

14. Information systems projects are valued similarly to stock options in which model of financial evaluation? (Points : 1)

a) IRR

b) Real options pricing model

c) Capital budgeting

d) Accounting rate of return on ROI

15. An example of an external integration tool would be: (Points : 1)

a) to define task dependencies.

b) to include user representatives as active members of the project team.

c) to create a PERT chart.

d) to hold frequent project team meetings.

16. Agile methodologies emphasize (Points : 1)

a) thorough planning before the project starts.

b) sequential execution of the six steps of system development.

c) isolation of users from developers.

d) incremental development of small working pieces of the project.

17. The major variables in project management are (Points : 1)

a) scope, time, cost, and performance.

b) scope, time, cost, quality, and risk.

c) time, cost, quality, performance, and risk.

d) time, cost, scope, and performance.

18. Using a strategic analysis approach, an organization’s information requirements are known through a small number of (Points : 1)

a) milestones and dates.

b) critical success factors.

c) key management decisions.

d) organizational changes.

19. In which approach to systems building are the development stages organized so that tasks in one stage are completed before the tasks in the next stage have begun? (Points : 1)

a) Traditional

b) Prototyping

c) RAD

d) All of the above

20. The process of creating workable information systems in a very short period of time is called (Points : 1)

a) agile.

b) JAD.

c) prototyping.

d) agile or prototyping.

d) includes the testing phases.


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