Individual
Internal and External Customers Paper
Resources: Websites of hospitality organizations
Visit the websites of three hospitality organizations in different fields—hotels, airlines, cruise ships, sports venues, convention centers, and so forth—and click the Employment or related link.
Prepare a 1,050- to 1,400-word paper that identifies the following:
Discuss the organization’s business strategies for internal customers, or employees, demonstrated by the resources on the employment page.
Identify evidence and the contrast between proactive (general marketing) and reactive (fill open positions) strategies.
Format your paper consistent with APA guidelines.
